Q
When will my power be restored?
A
You can view your estimated restoration time (ERT) on the outage map.
If there’s a major outage or storm situation, an ERT may not be available because clearing debris from power lines, replacing equipment and setting poles are time- and labor-intensive processes that can vary based on location and environment. Our crews work as quickly and safely as they can to restore service. If we can’t give you an exact time during major outage or storm events, we provide general outage updates to keep you in the loop.
To learn more about the restoration process, visit our power restoration page.
If there’s a major outage or storm situation, an ERT may not be available because clearing debris from power lines, replacing equipment and setting poles are time- and labor-intensive processes that can vary based on location and environment. Our crews work as quickly and safely as they can to restore service. If we can’t give you an exact time during major outage or storm events, we provide general outage updates to keep you in the loop.
To learn more about the restoration process, visit our power restoration page.
