Interested in becoming a member?
We're excited you're considering joining around 1,500 other Evergy customers across our service territory who are helping us be the best version of Evergy. This is what to expect...
- You'll receive 1-2 optional surveys a month (each takes 5-10 minutes to complete)
- We'll ask for your input on a variety of topics like design, reliability or program awareness
- When you complete surveys, you'll have the chance to win one of ten $200 Tango gift cards quarterly
- There's no obligation whatsoever to complete every survey
Panel members are rewarded for taking surveys. Each quarter, 10 winners each receive a $200 Tango gift card. Eight winners are drawn from a pool of people who completed at least one survey that quarter, and two more are drawn from a smaller group of panel members who have completed the majority of all the invitations they received that quarter. View or download complete sweepstakes rules.
More details
The list of sweepstakes winners for each quarter is lower on this page, and Customer Advisory Panel members receive a Survey Shareback summary following each survey. Rest assured that Evergy will NEVER sell your data or share it with anyone else. Confidentiality is maintained at all times, and results are NEVER linked back to you.
To join our Panel, you'll take a 10-minute qualifying survey. This is mainly demographic questions that we'll keep on file (so we don’t have to ask you every survey!). Be sure to have your Evergy account number handy. As a reminder, you can view our terms and conditions and privacy policy at any time.
Current Customer Advisory Panel Members
Thank you for contributing your thoughts and opinions in our surveys! This panel has been helping to guide Evergy’s efforts since 2014 – and you're a big part of that! Check out the lists of our recent lucky sweepstakes winners below. Starting in August 2024, panel members will receive a Survey Shareback email, after the analysis of each survey is complete. If you wish to no longer be a part of our panel, you can always unsubscribe in our emails.
At the end of each quarter, we randomly draw 10 panel members to receive a $200 gift card. We select eight winners from everyone who completed at least one survey in the quarter, and two more winners from the smaller group who completed the majority of the surveys they were invited to in the quarter. In this last quarter, we had just one survey, so all 10 winners were drawn from members who completed the Safety survey.
Here are our 10 winners and their comments:
“I appreciate the opportunities Evergy provides their customers to voice opinions and suggestions. I will likely use my gift card to purchase a good winter coat. Thank you!” Belinda B., Topeka KS
“I enjoy the question on the survey. Who knows what I will do with the gift card.” Bernard C., Wichita KS
“I've enjoyed learning about Evergy's business practices especially the way they engage and support the surrounding community. The gift card will be great to use towards Secret Santa donations!” Bill J., Saint Joseph MO
“I really enjoy participating in the surveys and finding about things I didn't know about Evergy. I would spend the gift card to buy Christmas gifts for my family.” Eric M., Hutchinson KS
“Being on the Panel has been an easy add to my life! I am going to spoil my dog and donate to local animal shelters!” Kassie S., Kansas City MO
“I love providing my feedback of how important communication is between Evergy and its users.” Kay C., Kansas City MO
“It's been a great experience being on the panel. The extra money will be great with the holiday's coming up. Thank you.” Kenda H., Overland Park KS
“I plan on doing some Christmas shopping.” Kimmi O., Kansas City MO
“Thank you so much. I really enjoy being part of the advisory panel. I appreciate that Evergy takes their customers’ thoughts into consideration. I have no clue yet on how I will use the gift card. Thank you again on this prize.” Robert M., Arkansas City, KS
“I can’t believe it! How exciting. I’ll buy groceries, I’m sure.” Teresa P., Kansas City MO
Congratulations, Customer Advisory Panel members! And thank you!
Why can’t we get rewarded for each survey we complete?
For two reasons. First and most important, Evergy is not allowed to provide any sort of direct financial benefit to any specific group of customers. Also, there are concerns that Evergy would be influencing positive responses to surveys if we were to essentially pay you for your answers.
Why don’t you answer individual questions we ask you in the surveys?
We would love to be able to respond to each of you, but we researchers often lack the expertise to answer ourselves, and lack the time to track down the experts at Evergy, interview them, and write a response to you.
Does our input have any effect?
Yes! People at Evergy see the results of every survey and results are taken into consideration. But customer input is only one of many data points needed to make a decision, which, depending on the scope, may include cost, impact across Evergy, regulatory considerations, other priorities, employee constraints, and timing. You may remember the Payment Preferences survey, where we asked about being able to set your own due date. We actually presented these survey results six times to different teams involved in different aspects of making this happen. Directly because of our survey results, it was to be “moved up on the roadmap”, but then more immediate priorities emerged and teams are busy with other issues, so this is pushed back.
The sweepstakes aren’t real and no one wins.
I can assure you that the sweepstakes are real, and people do win. Yes, people in Kansas win, people in rural communities win, people who rate Evergy poorly win. Winners’ comments are posted as written (only edited to correct spelling errors). If you see relatively few winners in rural areas or small towns, it is because we have relatively few panel members in rural communities and small towns. The majority of Evergy customers reside in larger cities, so the majority of panel members reside in larger cities, so the majority of our survey winners reside in larger cities.
Add responses for “don’t know” and “not applicable” and add a back button!
Will do.
Why aren’t we able to have a dialog or more interaction between Customer Advisory Panel members?
This would be fun, but our systems are not set up to allow this.
I never receive the email newsletters and did not know about the Member Hub.
The quarterly newsletters are sent to the same email address as the survey invitations, so if you get survey invitations, you should get the newsletters. You are redirected to the Member Hub at the end of each survey, and clicking on any article referenced in the newsletter will take you to the Member Hub.
How many Customer Advisory Panel members are there?
We usually have around 2,000 active Customer Advisory Panel members. Usually, 30-40% of panel members respond to any one survey. Some members have been active on the panel since it started in 2014!
