Understanding My Bill
Explanations and definitions to help you understand your bill.
Do you need help understanding your monthly energy bill? When you know how your energy use affects the charges you see each month, you can feel more confident about what you're being charged and why. Whether you're reviewing a specific charge, monitoring your usage, or exploring rate plan options, we can help you better understand your bill and make informed energy decisions.
Looking for more insight into your energy use? Through your online account, track your energy usage by month, week or day, access tools to better understand your energy use, and sign up for high bill alerts. If your bill is higher than usual, it may be due to seasonal needs, extreme weather, changes in household energy use, or updates to energy rates and fuel costs.
Please select your territory to see a sample bill that is relevant to your location.
Evergy offers several convenient billing options:
- Paperless Billing: Receive your bill via email instead of mail
- Auto Pay: Set up automatic payments to pay your bill from a bank account or credit/debit card
- Average Payment Plan (formerly Budget Billing): Smooth out seasonal highs by paying a consistent monthly amount
- Pay-as-you-go and payment arrangements: Available for qualified customers
You can reduce costs by:
- Adjusting your thermostat seasonally
- Using energy-efficient appliances and LED lighting
- Running major appliances during off-peak times (if applicable)
- Enrolling in energy efficiency or rebate programs offered by Evergy
Find out how Evergy's tools and offerings can help you save.
Evergy offers support options like:
- Payment arrangements or extensions
- Energy assistance programs – see if you qualify
- Due date extensions in certain situations
Explore available energy assistance options to find the support that's right for you.