We participate in the Cold Weather Rule from November 1-March 31, which ensures electric service for your home when temperatures reach a certain point.

• In Missouri, we will not disconnect service on a day when the 24-hour weather forecast predicts temperatures will drop below 32° F.
• In Kansas, we will not disconnect service on a day when the 48-hour weather forecast predicts temperatures will drop below 35° F.  You are still responsible for your bill.

To see if you qualify for special payment arrangements, view options online or contact us.