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Online Help Center

Answers to most questions can be found here.
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My Account

Make payments, view bill history, and get account info.
My Account
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Evergy App

Download the free app to report outages, make payments and more.

Link to Download on the Apple App StoreLink to Get It on the Google Play Store
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In-Person Help

Get face-to-face assistance, in person or virtually
Connect Locations

Did you know... you can also be a part of our customer advisory panel and share your opinion through our online surveys? We can use your feedback for a number of reasons, including program input, product interest and better ways to serve our community. You'll also be entered in a drawing for one of 10 $200 Amazon gift cards each quarter that you complete a survey. Enroll now.

Contact informationService areas

For Kansas Metro, Missouri Metro and Missouri West: 888-471-5275
For Kansas Central: 800-383-1183

Not sure which service area you're in? Simply look in the top-left of this screen to see your location or click "Select Your Location" to find out. You can also view your location on your bill. Find out how.

Evergy's Marketplace: Shop discounted energy-efficiency products