If a member of your household depends on approved special medical equipment that requires electricity, by participating in our Life Support program, we can alert them to planned outages, provide special instructions for coping with unplanned outages (storms, equipment failure, etc.) and suggest alternative emergency energy supply equipment. The Life Support program is not designed to avoid disconnection for non-payment of a bill or for unplanned power outages.
To participate in the Life Support program, please include the following information. Information must be provided in writing on a doctor's letterhead.
- Your name
- Address (including city and state)
- Evergy account number
- Physician's name and signature
- Life support device
- Disability or illness
- Name of family member affected
- Or use this form: Medical Customer Form
The letter may be faxed to 785-580-2210 or mailed to Evergy, PO Box 208, Wichita, KS 67201-0208.
