Evergy Connect

Your in-person customer assistance center. Learn more about our services and visit us today.

Walk-in hours

Monday-Friday: 9 am-4 pm
1710 Paseo Blvd., Kansas City, MO 64108 
Please note hours are subject to change

Virtual appointment hours

Monday-Friday: 9 am-4 pm
Call 816-414-4500 or email evergyconnect@evergy.com for an appt. Please have Zoom downloaded

Connect is closed on the following holidays: New Year’s Day, Presidents' Day, Good Friday, Memorial Day, Independence Day (July 4), Labor Day, Columbus Day, Veterans Day, Thanksgiving and the day after, and Christmas Day.

Making connections to help you save

At Connect, we understand everyone's energy needs are different. That's why we believe in a personalized approach to customer service. Our team of specialists provide one-on-one support for a variety of services, including: bill pay, payment assistance resources, energy-efficiency demonstrations and more!

Additional Safety Precautions for Your Visit

  • Masks are available for all (employees and customers) when inside Connect but not required
  • Customer areas are newly designed to optimize safety
  • Cleaning supplies available at your disposal to clean off areas, if it makes you feel more comfortable
  • Glass dividers separate employees and customers for health safety


More Resources, Updates and Events

Evergy Connect Specialist helping a customer with an application for utility assistance

Behind on bills? We can help.

Our specialists know the ins and outs of financial assistance resources that help with utility bills and much more. Set up an appointment to walk through your options. You can also explore our financial help resources online.

View Payment Help Options
Wichita Connect

Coming soon: New location in Wichita

Plans are in motion to open a new Evergy Connect center in downtown Wichita at 111 Ellis off Douglas Ave. Check back soon for more details about our grand opening!
Find Out More