Kansas City Location
Walk-in hours
Mon-Fri, 9am-4pm
1710 Paseo Blvd., Kansas City, MO 64108
Virtual appointment hours
Mon-Fri, 9 am-4 pm
Call 816-414-4500 or email evergyconnect@evergy.com for an appt
Please have Zoom downloaded. Para hablar con nosotros en español, envíe un correo electrónico evergyconnect@evergy.com
Wichita Location
Walk-in hours
Mon-Fri, 9am-4pm
111 Ellis St., Wichita, KS 67211
Virtual appointment hours
Mon-Fri, 9 am-4 pm
Call 316-440-2070 or email wichitaconnect@evergy.com for an appt.
Please have Zoom downloaded. Para hablar con nosotros en español, envíe un correo electrónico wichitaconnect@evergy.com
Connect is closed on the following holidays: New Year’s Day, Presidents' Day, Good Friday, Memorial Day, Independence Day (July 4), Labor Day, Columbus Day, Veterans Day, Thanksgiving and the day after, and Christmas Day.
Watch this short video to find out how Connect works...
Making connections to help you save
At Connect, we understand everyone's energy needs are different. That's why we believe in a personalized approach to customer service. Our team of specialists provide one-on-one support for a variety of services, including understanding your bill and payment assistance resources, along with energy-efficiency and electric-vehicle demonstrations and more!
Account Support
Payment Assistance
Energy Saving Tools
Additional Safety Precautions for Your Visit
- Masks are available for all (employees and customers) when inside Connect but not required
- Customer areas are newly designed to optimize safety
- Cleaning supplies available at your disposal to clean off areas, if it makes you feel more comfortable
- Glass dividers separate employees and customers for health safety
More Resources, Updates and Events
Behind on bills? We can help.
Our specialists know the ins and outs of financial assistance resources that help with utility bills and much more. Set up an appointment to walk through your options. You can also explore our financial help resources online.